1. Consultation Services
Fees for Numerology and Vastu consultations are non-refundable once the session has been conducted. If you cancel a booked consultation at least 24 hours in advance, you may reschedule or request a refund (excluding processing fees). No-shows or cancellations within 24 hours of the scheduled session will not be eligible for a refund.
2. Courses & Workshops
If you are unable to attend a paid course or workshop, you may request a refund within 48 hours of purchase, provided you have not accessed the course materials. Once the course materials have been accessed, no refund will be issued. In exceptional cases (such as technical issues preventing access), we may offer a refund or course credit at our discretion.
3. Digital Products
All sales of digital products, including numerology reports, e-books, and downloadable content, are final and non-refundable. If you experience technical difficulties in accessing the digital content, please contact our support team, and we will assist you in resolving the issue.
4. Physical Products (Bracelets, Rudraksha, Mala, etc.)
Returns and refunds are accepted only for defective or damaged products. You must notify us within 48 hours of receiving the product with clear photos of the issue. The product must be unused and in its original packaging to qualify for a return. Customers are responsible for return shipping costs unless the product was defective or incorrect. Once we receive and inspect the returned product, a refund will be processed within 7-10 business days.
5. Refund Processing
Approved refunds will be processed to the original payment method used during purchase. Refunds may take 7-10 business days to reflect in your account, depending on your bank or payment provider.
6. Contact Us
For refund requests or inquiries, please email us at your-email@example.com or contact us via our Contact Page with your order details and reason for the request.
7. Data Collection & Use
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Explain how this data is used (e.g., for customer support, order updates, etc.).
8. Data Sharing with Third Parties
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9. User Consent
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10. Opt-Out/Unsubscribe Mechanism
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11. Data Retention & Security
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12. Compliance with Legal Obligations
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